CONVERGYS India Services Pvt Ltd is hiring for Technical Solution Engineers for Gurgaon location having 1 to 6 years of experience . Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing. Interested candidates can check the Other details from the link given below
- Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
- Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
- Any Graduate – Any Postgraduate – Any Undergraduate – Drop out (Fresher/Experienced) / (pursuing with 12 months technical support experience.
- Excellent verbal skills in English Language.
- SERVER knowledge is must.
- Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
- Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
- Flexible with 24/7 Environment.
Any Graduate – Any Specialization
Any Postgraduate – Any Specialization
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