CONVERGYS India Services Pvt Ltd Recruitment 2018 – Technical Solution Engineers , Gurgaon (1-6 yrs exp)

CONVERGYS India Services Pvt Ltd  is hiring for Technical Solution Engineers for Gurgaon location having 1 to 6 years of experience . Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing. Interested candidates can check the Other details from the link given below

Desired Profile

  • Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
  • Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
  • Any Graduate – Any Postgraduate – Any Undergraduate – Drop out (Fresher/Experienced) / (pursuing with 12 months technical support experience.
  • Excellent verbal skills in English Language.
  • SERVER knowledge is must.
  • Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
  • Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
  • Flexible with 24/7 Environment.

Education :

Any Graduate – Any Specialization

Any Postgraduate – Any Specialization

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