Cactus Communications Pvt. Ltd. Recruitment 2017 – Systems Support Engineer , Mumbai (3-6 yrs exp)

Cactus Communications Pvt. Ltd. is hiring for Systems Support Engineer for Mumbai location with 3 to 6 years of experience . You will be a part of CACTUS technology team and you will be responsible for Installing, configuring and troubleshooting MS Windows OS, MS Other Software and internal office applications , Performing LAN/WAN troubleshooting and Client-Server connectivity support, Communicating effectively with clients across all domains .  Interested candidates can check the Other details from the link given below

Desired Profile

  • Minimum 3 years of experience in working with an MNC Global IT Support managing large set-up of minimum 500 users
  • CCNA or MCSE certification
  • ITIL Foundation certification ( added advantage)
  • Strong customer focus and solution oriented
  • Experience in working in shifts and will be open to working in rotational shifts
  • Remotely managing offshore & onshore IT Support calls & processes for CACTUS
  • Managing IT helpdesk independently and completing tasks within stipulated time frame
  • Understanding the type of call and provide support or escalating to the right team of Server administration or Network
  • Continuously exploring and enhancing the IT support by interacting closely with cross function team at CACTUS
  • Troubleshooting business related applications and co-ordinate with the concerned team to resolve the problem

Education :

Any Graduate – Any Specialization

Any Postgraduate – Any Specialization

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